A Tickler File will create repeat and referral business!
To Create Customer Service Excellence, you must earn the customer’s loyalty and trust. In order to begin this process, a relationship must be developed by someone who is best
suited in following-up. That someone must be you, the salesperson that sold the vehicle.
In the Automotive business, it’s all about seeking and building relationships that can last a lifetime. With a Tickler File containing our unique
two-card follow-up system, you can follow-up with all your customers in a more professional and knowledgeable manner.
If the saying “There is no substitute for the personal touch” is true, then as a salesperson armed with a Tickler File, you will begin to develop a long-lasting relationship and be better equipped to provide the “Personal Touch” to every customer.
Product Information Tip: Placing the 4x6 Client Contact Card right behind the
Client Information Card with the customer’s photo facing forward in a Tickler File will allow you the opportunity to see the customer’s name and photo every time you go through your file.
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